Apple Support for Xcode error

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Created 1w

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Hello,

We tried calling Apple support who suggested they cannot help and work thru emails and discussion forums to resolve the technical issue we are facing to post our first App in App Store.

I have given admin level credential to my son (minor) allowing him to incorporate his Xcode to App Store with his credentials. Apparently, he keeps getting error he does not have enough credentials to do so and we are unable to proceed further. I acknowledge I am not a developer & Apple support team was unable to help, I wonder if there is specific support channel I need to follow to resolve the issue. His App is going to help is Robotics team in upcoming event and we appreciate if someone can kindly point me to right direction to resolve the matter at earliest.

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Answer 1

DTS Engineer OP

Apple

1w

We appreciate your interest in participating in the forums!

Do you have a enterprise developer account to provide new credentials to your team or family in this case?

Otherwise, your son can create a student account at https://www.apple.com/education/higher-education/

Your question seems related to a developer account and is better suited for the Apple Support Communities, they can help to figure out the best account for your son.

https://discussions.apple.com/welcome

Please also read Eskimo's post about this subject as this is a huge help: https://developer.apple.com/forums/thread/750435

Hope this helps. But I am sure many people in the forums had to deal with issues like this and should comment on this thread. But please before read Eskimo's post to help you with the account.

Albert Pascual   Worldwide Developer Relations.

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