Guideline 3.1.2 - Business - Payments - Subscriptions

App Store Distribution & Marketing App Store Connect
gtydctycyvh OP
Created 1d
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I have read many blogs and relevant posts on forums, but I still don't know what to modify or how to solve this problem. I'm extremely anxious now

Guideline 3.1.2 - Business - Payments - Subscriptions

Issue Description

The submission did not include all the required information for apps offering auto-renewable subscriptions.

The app's metadata is missing the following required information:

  • A functional link to the Terms of Use (EULA). If you are using the standard Apple Terms of Use (EULA), include a link to the Terms of Use in the App Description. If you are using a custom EULA, add it in App Store Connect.

Next Steps

Update the metadata to include the information specified above.

Resources

Apps offering auto-renewable subscriptions must include all of the following required information in the binary:

  • Title of auto-renewing subscription (this may be the same as the in-app purchase product name)
  • Length of subscription
  • Price of subscription, and price per unit if appropriate
  • Functional links to the privacy policy and Terms of Use (EULA)

The app metadata must also include functional links to the privacy policy in the Privacy Policy field in App Store Connect and the Terms of Use (EULA) in the App Description or EULA field in App Store Connect.

Review Schedule 2 of the Apple Developer Program License Agreement to learn more.

Guideline 3.1.2 - Business - Payments - Subscriptions

We noticed that one or more of your auto-renewable subscriptions is marketed in the purchase flow in a manner that may mislead or confuse users about the subscription terms or pricing. Specifically:

  • The billed amount of your auto-renewable subscription is not clearly and conspicuously displayed to the customer.

Next Steps

Please revise your auto-renewable subscription purchase flow to ensure that the billed amount is the most clear and conspicuous pricing element in the layout. Any other pricing elements, including free trial, introductory pricing, and calculated pricing information, must be displayed in a subordinate position and size to the total billed amount. Factors that contribute to whether the billed amount is clear and conspicuous include, but are not limited to, the font, size, color, and location of the billed amount in the auto-renewable subscription purchase flow.

Resources

  • See design guidance for auto-renewable subscriptions in the Human Interface Guidelines, including how to create a positive onboarding experience.
  • Learn more about offering auto-renewable subscriptions in your app.
Replies  2
Boosts  0
Views  100
Participants  3
lionelng OP
2h

For 3.1.2 Issue Description, you need to include a Terms of Use for apps with Auto Renewable Subscriptions. Either provide your own or you can use the standard Apple Terms of Use EULA. Make sure to put the http link in your description in App Store Connect.

As for Resources, make sure your Store Sheet has the mentioned required fields. Also provide a Link in your App binary to the privacy policy and terms of use.

0
Tomato OP
1h
  1. State the EULA URL for your app in the description of your app.
  2. Indicate what a subscription plan enables the user to do upon purchase. Indicate what benefits are.
  3. Indicate what happens to the app after a subscription plan expires.
  4. Indicate how they can request a refund.
  5. Indicate how they can check out when their subscription plan expires.
  6. Indicate how they can cancel their auto-renewal subscription.
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Guideline 3.1.2 - Business - Payments - Subscriptions
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