Misclassifying external medical device.

We have an app that connects to an external device that we developed in-house that measures electroencephalography (EEG), as well as PPG and IMU. This is not a medical device and we have stated that many times but the app review process keeps rejecting the app for the same reason 1.4.1 - Safety physical harm because they say it is connecting to a medical device. We have submitted documentation for FCC certification for safety but we do not have FDA certification because it is not used for medical purposes - purely wellness. Despite several messages explaining it is not a medical device the response is always the same without actually addressing any of the supporting documents we have sent. Any help to find a way to explain to the Apple team that not all EEG devices are medical and in fact most are NOT FDA approved would be appreciated as it seems like whoever is reviewing the app doesn't understand that.

Misclassifying external medical device.
 
 
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