My client was apparently setup as an internal tester, and they got a message that their App Store Connect account had been deactivated for reasons unknown.
Apparently to re-activate it, they have to provide "passport" info, which seems over the top.
I thought about setting them up as an external tester, but apparently this requires the app be reviewed by a person who would have no access to the app's login as it restricted to the client.
How can I proceed?
