support request never got reply

My account has problem in notary a app;

and I request a support in 10/28/2025 ,but not got reply ;

yestoday , I concat support team by both email and telephone, they call me but still can't resolve problem, now I can only wait endless for a reply email , don't know what happend;

the contact records are as follow。

support request never got reply
 
 
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