App Review Issues

Pls any idea or guide on how i can go about to resolve this, an app review feedback.

Review Environment

Submission ID: 43e31418-c37f-4b26-9bec-f88d749a70be Review date: November 27, 2025 Version reviewed: 1.0

Guideline 4.3(a) - Design - Spam

This app duplicates the content and functionality of other apps on the App Store, which is considered a form of spam.

Specifically, this app appears to be identical to apps already submitted to the App Store from other developers.

Apps that duplicate content or functionality create clutter, diminish the overall experience for the end user, and reduce the ability of developers to market their apps.

Next Steps

It would be appropriate to revise your app to provide a unique experience or submit a new app that does not duplicate the content and functionality of other apps on the App Store.

Resources

Some factors that contribute to a spam rejection may include:

  • Submitting an app with the same source code or assets as other apps already submitted to the App Store
  • Creating and submitting multiple similar apps using a repackaged app template
  • Purchasing an app template with problematic code from a third party
  • Submitting several similar apps across multiple accounts

Learn more about our requirements to prevent spam in App Review Guideline 4.3(a).

Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage

The app does not meet all requirements for apps that offer highly regulated services or handle sensitive user data. Specifically:

  • The app must be published under a seller and company name that is associated with the organization or company providing the services. In this case, the app must be published under a seller name and company name that reflects the SkyPay name.

The guideline 5.1.1(ix) requirements give users confidence that apps operating in highly regulated fields or that require sensitive user information are qualified to provide these services and will responsibly manage their data.

Next Steps

To resolve this issue, it would be appropriate to take the following steps:

  • The app must be published under a seller name and company name that reflects the SkyPay name. If you have developed this app on behalf of a client, you may resubmit the app through their account, if they have one. You may also request an update to the company name on your account by having the Account Holder edit the account information.

Please note that you cannot resolve this issue with documentation showing permission to publish this app on behalf of the content owner or institution.

Resources

  • Learn how to transfer apps between accounts.
  • Request a fee waiver for nonprofit organizations, accredited educational institutions, or government entities.

If your app has been rejected and you need help resolving the issue, consider taking advantage of one of the following support options available from App Review:

  • Reply to the message from App Review in App Store Connect and request clarification.

  • Request a call with an Apple representative to discuss the outcome of the review.

  • Submit an appeal to the App Review Board if you believe your app follows the App Review Guidelines.

Visit the Contact Us page on Apple Developer and select the App Review tile to learn more.

App Review Issues
 
 
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