Some users cannot repurchase a subscription SKU after it has expired. Flow:
User previously subscribed.
User canceled and the subscription fully expired.
After weeks, user reinstalls the app and taps the same SKU.
StoreKit does not create a new purchase transaction.
Instead, StoreKit always returns the old expired transaction in updatedTransactions.
Therefore, the user is permanently unable to purchase the SKU again.
We have already tried:
Adding payment observer at app launch
Calling finishTransaction for all transactions
Clearing queue at startup
SKReceiptRefreshRequest
Server-side verifyReceipt
Ensuring subscription is truly expired (not in grace/retry)
Not calling restoreCompletedTransactions
None of these resolved the issue. StoreKit still only sends the old transaction and never generates a new one.
Expected behavior: A new purchase transaction should be created when user taps the expired subscription SKU.
Actual behavior: StoreKit repeatedly pushes the old expired transaction, blocking new purchases.
We can provide: Some users cannot repurchase a subscription SKU after it has expired. Flow:
User previously subscribed.
User canceled and the subscription fully expired.
After weeks, user reinstalls the app and taps the same SKU.
StoreKit does not create a new purchase transaction.
Instead, StoreKit always returns the old expired transaction in updatedTransactions.
Therefore, the user is permanently unable to purchase the SKU again.
We have already tried:
Adding payment observer at app launch
Calling finishTransaction for all transactions
Clearing queue at startup
SKReceiptRefreshRequest
Server-side verifyReceipt
Ensuring subscription is truly expired (not in grace/retry)
Not calling restoreCompletedTransactions
None of these resolved the issue. StoreKit still only sends the old transaction and never generates a new one.
Expected behavior: A new purchase transaction should be created when user taps the expired subscription SKU.
Actual behavior: StoreKit repeatedly pushes the old expired transaction, blocking new purchases.
We can provide:
Affected user’s base64 receipt
verifyReceipt full response
Transaction logs (transactionIdentifier, original_transaction_id, productIdentifier, state)
Please help investigate why StoreKit is not allowing a new subscription purchase. Affected user’s base64 receipt
verifyReceipt full response
Transaction logs (transactionIdentifier, original_transaction_id, productIdentifier, state)
Please help investigate why StoreKit is not allowing a new subscription purchase.