General: Forums topic: StoreKit Forums tag: In-App Purchase App Store Pathway Simple and safe In-App Purchases Auto-renewable subscriptions In-App Purchase documentation Getting started with In-App Purchase using StoreKit views documentation Supporting business model changes by using the app transaction documentation Testing at all stages of development with Xcode and the sandbox documentation App Store Server Notifications documentation App Store Server API documentation Simplifying your implementation by using the App Store Server Library documentation TN3185: Troubleshooting In-App Purchases availability in Xcode technote TN3186: Troubleshooting In-App Purchases availability in the sandbox technote TN3188: Troubleshooting In-App Purchases availability in the App Store technote Understanding StoreKit workflows sample code Implementing a store in your app using the StoreKit API sample code What’s new in StoreKit and In-App Purchase video

I am designing a cross-platform application whose core application is a web/PWA application. I want to distribute a very small native wrapper through the Apple App Store. The customer would purchase the application once through the App Store. There would be no subscription, no developer-managed customer account, no developer password, and no cloud storage of the customer's data. The customer's songs remain entirely on their device. The native Apple wrapper would use StoreKit to determine whether the customer owns the application. If they do, the web application should operate in unlimited mode. If they don't, the web application should operate in a free mode limited to 10 songs. Can an App Store-distributed native wrapper securely communicate the verified StoreKit entitlement to the embedded web/PWA application, without requiring my own customer account or licensing server? If yes, what Apple-supported mechanism should be used to pass that entitlement from the native application to the web application? Additionally, does Apple's App Store license for a non-consumable purchase automatically allow the purchaser to use the application on multiple Apple devices associated with the purchaser's Apple Account?

Following the guidance in the locked thread "Reporting your App Store Server Notifications issue" (thread 774053), Feedback ID: FB24877994. Apple Developer Support case 102971044266 is open in parallel. Summary On our account no auto-renewable subscription renewal has ever succeeded, on either of our two products, while every customer-present initial purchase succeeds. In the last 48 hours 4 of 4 free trials that reached their renewal date with auto-renew ON failed with expirationIntent 2, in four countries (PK, GB, NL, US). What we observe Yearly product with a 7-day free introductory offer (all 175 territories, offerMode FREE_TRIAL, ONE_WEEK, 1 period). Monthly product with no offer. For each of the four, GET /inApps/v1/subscriptions/{originalTransactionId} returns status 3, and the renewal info has autoRenewStatus 1, expirationIntent 2, isInBillingRetryPeriod true, the correct renewalPrice and currency, no priceIncreaseStatus. Environment Production, inAppOwnershipType PURCHASED. The DID_FAIL_TO_RENEW notification (no subtype; billing grace period not enabled) arrives at the expiry time in each case. App Store Connect subscription events from 2026-08-01 to 2026-09-20: 18 free trial starts, 6 full-price starts, 4 voluntary churns from free trial, 4 from full price, 3 "Billing retry from free trial", 1 "Involuntary churn from full price", and no renewal event of any kind. So 5 of 5 unattended renewal charges ever attempted have failed, across two products and five countries, while the 6 paid monthly purchases in the same window (TR, FR, AU, MN, US) were charged normally at purchase time. The customers are in their own storefront countries (device time zones match), and none of the four cancelled. What we have verified Both products Approved, 175 price rows each, no scheduled or preserved prices; Paid Applications Agreement, Free Apps Agreement, banking, tax forms and both compliance items (DSA, MRDP) all show Active with nothing pending in App Store Connect > Business; our servers call no App Store Server API endpoint that modifies a subscription. Thread 847338 (posted today) describes every renewal on an account failing after an agreement issue, with expirationIntent 5. Ours is expirationIntent 2 and our agreements show Active, but the shape is the same: every renewal, no purchase affected. Questions for Apple engineers Is there any account, agreement or product condition that causes renewal charges to fail with expirationIntent 2 while initial purchases succeed? Is anything more than expirationIntent 2 available about these four renewals? The four original transaction IDs are in FB24877994. Is there a known issue affecting free-trial-to-paid renewals around 19 to 21 September 2026? Thank you.

I see different storefronts in StoreKit product queries and Apple’s purchase sheet when testing through TestFlight. Xcode-installed builds work normally. iPhone — iOS 26.6 (23G71), US Media & Purchases account Both StoreKit 1 and StoreKit 2 return CHN/CNY. The app displays CNY 128 for a non-consumable, but Apple’s sandbox purchase sheet shows USD 29.99 for the same product. This reproduces in a standalone 177-line Swift sample using Product.displayPrice directly, with no third-party dependencies, currency conversion, or local .storekit configuration. Reloading products and signing out of the sandbox account did not resolve it. Mac Catalyst — macOS 26.3 (25D125), China purchase account The original TestFlight app returns USA/USD. Purchasing shows “Account Not In This Store” and asks to switch to China, although the purchase account is already set to China. The Mac symptom has not yet been verified in the standalone sample. Reproduction on the affected iPhone: install via TestFlight, load products and log Storefront.current plus the SK1 storefront, open the purchase sheet for the same product, then compare currencies. No completed purchase is needed. Built with Xcode 26.1 (17B55). Has anyone found a workaround for this TestFlight-only mismatch? Should the app handle storefront updates differently, and which additional diagnostics would help distinguish a device/account-session issue from a StoreKit service issue? Feedback: FB24873070. A focused sample and diagnostic evidence are prepared for Apple Developer Technical Support. Reproduction on other devices/accounts is not yet confirmed.

Hello, We are currently seeing errors when validating receipts for every auto-renewable subscription purchased through both StoreKit 1 and StoreKit 2. Details below. Case 1 — StoreKit 1 Calling https://buy.itunes.apple.com/verifyReceipt with the subscription receipt returns: "status": 21006, "expiration_intent": "5" Case 2 — StoreKit 2 Calling https://api.storekit.itunes.apple.com/inApps/v1/subscriptions and reading the most recent transaction (LastTransactionsItem) returns status 3. Within JWSRenewalInfoDecodedPayload: autoRenewStatus = 1, expirationIntent = 5 Timeline We believe renewals stopped processing for essentially all auto-renewing subscribers of our app as of 2026-09-18 09:30 KST (UTC+9). After resolving an agreement/licensing issue on our side, new purchases and some receipt validations recovered as of 2026-09-21 11:49 KST. However, most existing receipts still return expirationIntent = 5 when we query receipt validation or subscription status. Questions Is any action required on our side — a server-side change, a configuration change in App Store Connect, or a further review of our agreements? Now that the agreement issue is resolved, when are the renewals that were left pending during the outage expected to be processed? Any guidance would be appreciated. Thank you.

Hello, I submitted a mass subscription renewal date extension request using the App Store Server API on September 9, 2026. The request was accepted successfully. However, when I check the request using getStatusOfSubscriptionRenewalDateExtensions, the status continues to return: complete: false As of September 20, the request has remained incomplete for 11 days. Request details: Extension: 1 day Reason: temporary service interruption Environment: Production The documentation states that a mass renewal date extension may take hours or even days to complete, but I have not been able to find guidance for a request that remains incomplete this long. Only three subscribers were affected by the service interruption, and I have their originalTransactionId values. I am considering using the individual subscription renewal date extension API instead. My questions are: Is it expected for a mass renewal date extension request to remain complete: false for 11 days? Could this mass request still complete at a later date? Is there any way to cancel or determine whether this mass request is stuck? If I extend the three affected subscriptions individually now, is there a risk that the pending mass request could later complete and extend them a second time? I would like to compensate the affected subscribers as soon as possible while avoiding duplicate extensions. Thank you for any guidance.

Hey We are implementing EU external purchases for both our iOS and native macOS apps as it's written here: https://developer.apple.com/br/support/payment-options-on-the-app-store-in-the-eu For our App ID, we enabled StoreKit External Purchases or Offers, whose entitlement key is: com.apple.developer.storekit.custom-purchase-link.allowed-regions The capability works for iOS, but newly generated macOS provisioning profiles do not contain this entitlement. In Certificates, Identifiers & Profiles, the capability itself shows Platform Support: iOS, tvOS, watchOS, visionOS - macOS is not listed. However, the StoreKit documentation for ExternalPurchaseCustomLink and the EU alternative-payment documentation appear to describe external-purchase support more generally. Could you please clarify: Is com.apple.developer.storekit.custom-purchase-link.allowed-regions currently supported for native macOS apps distributed through the Mac App Store? If not, what entitlement and API should a native macOS app use for EU external purchases and external-purchase token reporting? Is macOS support for the StoreKit External Purchases or Offers entitlement planned or available through a separate entitlement request? At the moment, our macOS provisioning profiles cannot contain this entitlement because macOS is not listed as a supported platform for this capability. Thank you!

I am troubleshooting a reproducible StoreKit product discovery issue in a TestFlight build of my iOS application. App: Bundle ID: com.aileguvende.app Version: 2.9.59 Build: 97 On a physical iPhone using the TestFlight build, opening the subscription/paywall screen reproduces the issue. StoreKit availability is true and canMakePayments is true, but Product.products(for:) requests six auto-renewable subscription identifiers and returns: Requested products: 6 Returned products: 0 Not found products: 6 The query reports product_query_error with the plugin error code storekit_no_response. No purchase or Restore operation is required to reproduce the issue. The applicable TN3186 checks completed successfully: the App ID is explicit, In-App Purchase capability is enabled, the bundle ID and signing profile match, all six product identifiers match App Store Connect, all six products are available in Türkiye, pricing is configured, Turkish and English localizations are present, and the Paid Apps Agreement, banking, and tax information are active. The Apple Account and storefront are Türkiye. During the same runtime window, storekitd and appstored activity was observed and AMSErrorDomain activity was present, but no reliable native numeric error code or native product counts were exposed. CLIENT_PLUGIN_DEFECT_PROVEN=NO OFFICIAL_APPLE_INCIDENT_CONFIRMED=NO Feedback Assistant report: FB24793792. Could Apple engineers please verify: Whether the six subscriptions are present in the TestFlight/Sandbox commerce catalog for com.aileguvende.app. Whether the app-to-subscription catalog association is healthy on Apple’s backend. Whether there is a current StoreKit/App Store Commerce product-discovery issue where Product.products(for:) returns an empty result despite TN3186 checks passing. Whether any additional diagnostic is needed for FB24793792. This issue is reproducible without a transaction. I am not requesting a source-code change or a new build.

One user of my app reached out reporting an interesting in-app purchase issue. Has anyone encountered this or have an idea what's going on here? Proceed to purchase the non-consumable IAP in the app downloaded from the App Store iOS shows the price sheet as expected Confirm with the side button iOS shows an alert "You've already purchased this. Would you like to get it again for free?" Tap OK iOS shows an alert "You're all set. Your purchase was successful." Tap OK The app's content remains locked Tap Restore Purchases iOS shows an alert to sign (with the same account shown in step 2) Input the password and tap OK iOS shows an alert "Unable to Complete Request" (which is the error.localizedDescription thrown from AppStore.sync())

Hello, We would appreciate some guidance regarding an unexpected StoreKit currency result in a TestFlight build. Our iPhone language and region are both set to France. The Sandbox tester is also configured for France, and our subscription products have French availability and pricing configured in App Store Connect. In the TestFlight build we diagnosed, StoreKit reports the current storefront as France with EUR: storefront=FRA/143442/EUR However, all 10 subscription products are returned with USD product metadata: products=10/10 formatCurrencies=USD localeCurrencies=USD error=NONE Example: formatCurrency=USD locale=fr_US_currency_USD localeCurrency=USD display=1,99 $US price=1.99 We first observed this through Flutter's in_app_purchase integration. To determine whether the Flutter plugin was involved, we added a native StoreKit 2 diagnostic to the same TestFlight build. The native result was identical: receipt=sandboxReceipt storefront before=FRA/143442/EUR storefront after=FRA/143442/EUR products=10/10 formatCurrencies=USD localeCurrencies=USD error=NONE The issue appears specific to the TestFlight distribution. When the application is installed directly from the development computer, prices are returned in euros on the same device. We also tested with the regular Media & Purchases account signed out and a French Sandbox tester connected. Once the products loaded successfully, StoreKit still returned USD metadata. In another configuration, the application displayed the USD price while Apple's purchase sheet displayed the price in euros. We are using the price and formatting information returned directly by StoreKit. We do not want to infer the currency from the device region or perform a client-side currency conversion, because StoreKit should remain the authoritative source. Could you please help us understand: Is it expected for Storefront.current to report FRA/EUR while Product.priceFormatStyle.currencyCode, its locale currency, and Product.displayPrice use USD? Could a TestFlight or App Store Connect configuration cause product metadata to use a different currency from the current storefront? Is there another account, availability, pricing or distribution setting that we should verify? Is there a recommended way to refresh or invalidate the product metadata used by a TestFlight installation? We have already filed Feedback Assistant report FB24723329, which is currently under investigation. Thank you very much for any clarification or additional diagnostic steps you can suggest.

Following the guidance in the locked thread "Reporting your App Store Server Notifications issue" (https://developer.apple.com/forums/thread/774053) and a DTS support request on the same topic, I am posting this issue with the Feedback Assistant ID requested there: FB24820430. Summary: This is a content anomaly in Apple-signed App Store Server payloads, not a notification delivery problem — our server receives and verifies every notification; the defect is in the field values themselves. For a stable subset of subscription families, purchaseDate in JWSTransactionDecodedPayload is consistently ~8 hours later than the signedDate of the very same JWS — a purchase recorded as happening after the signed document reporting it existed. Reproducible field comparison inside one and the same Apple-signed JWS: Field relation Affected transactions Unaffected (control) transactions purchaseDate − signedDate +7h54m … +7h59m (never ≤ 0) ≈ 0 (seconds) Webhook arrival at our server ≈ signedDate (seconds to minutes), never ≈ purchaseDate ≈ signedDate originalPurchaseDate carries the same ~8h shift (renewals inherit it) no shift expiresDate − purchaseDate exactly one subscription period exactly one subscription period expiresDate − signedDate period + ~8h period All fields are documented as "UNIX time, in milliseconds". Our iOS client passes StoreKit 2 Transaction.purchaseDate through unmodified; our backend stores the epoch-millisecond values verbatim as UTC with no timezone conversion. These payloads are generated and signed by Apple infrastructure. Scale (production, as of 2026-09-14): ≈710 subscription families (distinct originalTransactionId lineages), ≈2,700 transactions — roughly three quarters of all families with renewals. Affected purchases span early March 2026 to present, ~30–45 new affected transactions per day. Observed across US, PH, ID and GB storefronts and across app build versions. Sandbox is unaffected. Our interpretation (inference, not confirmed): the offset varies between 7h54m and 7h59m rather than being exactly 8h, consistent with a local wall-clock time in a UTC+8 environment having been encoded as if it were UTC when the original transaction record was created, then inherited by all renewals of that family. Questions for Apple engineers: Is this a known issue in App Store Server data, and is there a reference we can track? What conditions cause a family's purchaseDate to be recorded this way (storefronts/regions, purchase channels, offer types, original-receipt formats)? When purchaseDate and signedDate disagree, which field is authoritative for "when the customer was charged"? The public documentation defines each field only as "UNIX time, in milliseconds" and does not define its relationship. Is remediation planned on Apple's side, or what is the recommended way to obtain the true charge time? Evidence: A focused sample project (a ~85-line Swift tool plus four unmodified signedTransactionInfo JWS samples — three affected families and one unaffected control, each carrying Apple's x5c certificate chain) is included in Feedback Assistant report FB24820430, together with the raw HTTP notification bodies for an affected and a control notification, exactly as delivered to our endpoint. Thank you.

We are seeing a consistently reproducible StoreKit Sandbox issue involving Apple’s refund request sheet. Our app uses: Transaction.beginRefundRequest(for:) The refund sheet is successfully presented, but instead of loading the refund reason form, the Apple-provided sheet consistently displays: “Cannot Connect” This prevents the Sandbox refund request from being submitted. Environment: App: BTY Norebang Admin iOS: 26.6.1 Physical iPhone StoreKit environment: Sandbox Product type: Consumable Product: BTY Room – 1 Hour Development-signed build We have confirmed: Normal consumable purchase succeeds Transaction retrieval succeeds beginRefundRequest successfully presents Apple’s refund sheet App Store Server API calls succeed App Store Server Notifications V2 TEST delivery succeeds Get Test Notification Status reports sendAttemptResult = SUCCESS The problem persists after rebooting the device The problem persists after signing out and back into the Sandbox Apple Account Different network conditions have been tested The issue reproduces in an isolated Xcode/StoreKit test project with no BTY backend, authentication, or app networking dependency Expected behavior: The Sandbox refund request sheet should load the refund reason selection and allow the refund request to be submitted. Actual behavior: The Apple-provided refund sheet opens but displays “Cannot Connect.” No refund is submitted and no App Store Server Notification V2 REFUND event is generated. Feedback Assistant report: FB24527792 The Feedback Assistant report includes sysdiagnose and relevant diagnostic logs. This is currently the only remaining external blocker preventing us from completing full and prorated Sandbox refund end-to-end validation before enabling Production App Store Server Notifications. Could an Apple StoreKit / App Store Commerce engineer confirm whether this is a known Sandbox issue or advise whether any additional configuration or diagnostic information is required? We can provide a focused reproduction Xcode project, additional sysdiagnose logs, and Sandbox transaction details if needed.

Live App Store app. Since 2026-09-01 PDT, StoreKit no longer returns our approved auto-renewable subscriptions on signed builds. The same SKUs load normally in Xcode when using a local StoreKit configuration file. New purchases are blocked. Monthly auto-renewals that were collecting normally through August 31 began failing their renewal attempts starting September 1, with all observed attempts entering Billing Grace / Billing Retry. App Name: Moonlit Bundle ID: moonlit.reading Versions affected: 1.1.1 — App Store version that was already live and working normally before September 1 1.1.2 — subsequently released to the App Store specifically to test whether a fresh production release would restore StoreKit behavior. It did not. Approved auto-renewable subscriptions, both in the same subscription group: moonlit.monthly.subscription moonlit.yearly.subscription Paid Apps Agreement, banking, and tax are Active in App Store Connect. We use an explicit App ID with the In-App Purchase capability enabled. Distribution builds do not contain a StoreKit Configuration file. The local .storekit file is used only for Xcode Run. Through August 31, 2026, Product.products(for:) and SubscriptionStoreView returned both SKUs and their prices correctly on production builds. Beginning September 1, 2026, and continuing through at least September 11: Every production paywall we can measure receives an empty StoreKit catalog with no product IDs, no prices, and no thrown StoreKit error. SubscriptionStoreView remains on its loading state. Our Terms / Privacy footer still renders because it does not depend on StoreKit. showManageSubscriptions / manageSubscriptionsSheet also hangs or fails to connect on the same signed builds. App Store Connect subscription events for the monthly SKU show a complete reversal beginning September 1. All observed renewal attempts in the affected window entered Grace from Paid, with no successful renewals, whereas the comparable August window showed normal successful renewals. Sales reports show no IAP proceeds for the affected September window. App downloads continue to appear normally, so the app itself remains available for sale. What still works Xcode + local StoreKit Configuration: Both products load Prices display The purchase sheet presents normally Analytics and logging continue to function, so this is not an app crash or missing paywall UI. The subscriptions are not Rejected and are not in Developer Action Needed. TN3186 / TN3188 checks have already been completed. This appears similar to other recent reports where App Store Connect contains a valid product catalog but StoreKit does not serve the products to signed builds: https://developer.apple.com/forums/thread/838171 https://developer.apple.com/forums/thread/841722 https://developer.apple.com/forums/thread/838773 https://developer.apple.com/forums/thread/836183 Developer Support case: 102959783559 Request Could an App Store Commerce or StoreKit engineer verify whether the app-to-IAP catalog association for moonlit.reading is populated and being served correctly on Apple’s side, and refresh or reprocess the production catalog if appropriate?

I am testing a StoreKit 2 non-consumable IAP through TestFlight. Product ID: com.metabolla.plus.lifetime Type: Non-Consumable Environment: TestFlight / Sandbox Transaction.currentEntitlements keeps returning an active entitlement for this product even after: configuring a Sandbox Apple Account clearing Sandbox Purchase History reinstalling the app rebooting the device Important detail: the first TestFlight purchase was completed before configuring the Sandbox Apple Account on the device. If I temporarily change the Product ID in code, the entitlement disappears, so the issue seems tied to the original Product ID/account/receipt. Question: Can a non-consumable TestFlight purchase made before Sandbox Apple Account configuration remain associated with the original TestFlight/Apple ID identity? Is there any supported way to clear this entitlement for testing?

I am investigating a repeatable StoreKit 2 restore failure in SommPal, TestFlight 1.0.0 (20), on a physical iPhone running iOS 26.6.2. Feedback report FB24795995 has been submitted with attachments. An explicit user tap calls try await AppStore.sync(). Apple presents an Apple Account password prompt. The tester enters the password for the displayed account and presses OK; no visible authentication error appears. The call then throws typed StoreKitError.unknown, bridged as NSError domain StoreKit.StoreKitError, code 2. Traversal through NSUnderlyingErrorKey exposes no nested cause. This is not SKErrorDomain code 2, and we are not interpreting it as user cancellation. The tester reports Media & Purchases signed out and a dedicated Sandbox Apple Account configured under Developer settings. The prompt displays the personal Apple Account rather than the dedicated sandbox account. Sandbox subscription management loads successfully. Controlled tests on September 15, 2026: Isolated refresh on Wi-Fi: same unknown error. Normal Restore: available purchases are independently verified by our server and annual access remains active, but explicit Apple sync fails. Isolated refresh on cellular: same error. Full iPhone restart, then isolated refresh on cellular: same error. The isolated test serializes app-initiated StoreKit operations and waits for previous operations to finish. It skips local transaction recovery and acknowledgement before calling sync. Native Transaction.updates observation remains active; we have not isolated Apple internal work. Our native probe imports only Foundation and StoreKit and directly calls AppStore.sync(). It catches StoreKitError.userCancelled separately, then classifies other typed StoreKitError cases and records safe NSError domain/code values. The application uses React Native/Expo with our own Swift bridge. The isolated action performs a server permission check before entering the native restore method. Native entitlements are enumerated only if sync succeeds; the isolated action does not acknowledge or finish transactions. The failure occurs at sync, before that enumeration. We retain signature, ownership and expiration verification. Valid access is not removed solely because sync fails. A previous application-account ownership conflict was separately identified; using the rightful application account restores access but does not resolve this sync failure. We have prepared a dependency-free SwiftUI/Xcode sample containing the same probe, but it has not yet been compiled or tested as a standalone app. We have not reproduced on a second physical device. Automated error-mapping tests pass but do not establish that real Apple authentication works. We are not claiming a confirmed iOS defect. What supported diagnostic step, logging profile, call context, or integration change would help distinguish an integration problem from an account/device/service issue? Is the personal-account prompt expected in this TestFlight configuration? Additional private diagnostics can be supplied through FB24795995. The attached screenshot shows the isolated failure after restarting the iPhone.

We are testing version 1.0 Build 29 through TestFlight after a Guideline 2.1(b) rejection: Purchase did not respond on iPad Air 11-inch (M3). Paid Apps Agreement is Active, and subscription price, availability, localization and review screenshot are present. Restores worked, but a fresh purchase is not yet verified. On iPhone 13, Build 29 is installed, Developer Mode is on, and Media & Purchases was signed out. The tester reports signing into Developer > Sandbox Apple Account, then trying to sign into the app. During this sequence an email verification prompt was followed by: "iTunes account creation not allowed. This Apple account cannot be used with iTunes Store at this time. Please try again later." The app uses Sign in with Apple separately from StoreKit. We have not isolated which system authentication flow produced the error. What is the supported sequence for regular iCloud/Sign in with Apple alongside a Sandbox Apple Account for TestFlight purchases? Which diagnostics distinguish account setup failure from app authentication or StoreKit failure? Should we escalate through Feedback Assistant or Developer Support, and which logs should accompany the report? We want to verify a fresh purchase on an 11-inch iPad before resubmission.

App name: Hold My Bouquet Bundle ID: com.holdmybouquet.app App Store Connect App ID: 6807080553 In-App Purchase Product ID: com.holdmybouquet.app.page_unlock (Non-Consumable, £3.99) Our app was rejected on Guideline 2.1 because the reviewer could not complete this in-app purchase. Since the rejection, we have verified and corrected every configuration item we can control, but the purchase still fails identically in sandbox testing on a physical device. Confirmed correct: Paid Applications Agreement: Active com.holdmybouquet.app.page_unlock: status "Ready to Submit," Cleared for Sale, pricing and availability set Bundle ID matches exactly across Xcode, App Store Connect, and our purchase provider (RevenueCat) Product ID matches exactly, no typos or case mismatches Sandbox tester account verified and signed in on-device (Settings → Developer → Sandbox Account) No local StoreKit Configuration file overriding real data (confirmed "None" in the Xcode scheme) To rule out our purchase provider entirely, we bypassed it and called Apple's native StoreKit 2 API directly from the app: let products = try await Product.products(for: ["com.holdmybouquet.app.page_unlock"]) This also returns zero products, with no error — confirming the issue is not a third-party SDK integration problem. Has anyone seen this before, or can anyone from Apple advise what else to check? We are otherwise ready to resubmit for review.

Live App Store app; approved non-consumable in-app purchase is not returned by production StoreKit, so customers cannot buy it. Product.products(for:) returns nothing; the paywall shows "purchases aren't available." ~15 days since first release (2026-07-06). Reproduced on two devices with two different Apple IDs. A redeemed promo code also did not deliver it. Important: my IAP status is APPROVED (not "Waiting for Review"), so this differs from some recent threads — yet the product still isn't served in production. Verified per TN3188 (all pass): product ID matches App Store Connect exactly; status Approved; Availability = all 175 regions; priced (base USD); listed on the public App Store product page; Paid Apps Agreement, banking, and tax forms all Active; no local .storekit config in the build; the product returns correctly from our provider's (RevenueCat) servers, so the empty result is specifically the on-device production StoreKit fetch. This coincides with the recent App Store Connect incident affecting in-app-purchase submission, and there's a cluster of similar reports this week (threads 838171, 838435, 835770, and "In-App Subscriptions stuck in 'Waiting for Review' after App Store Connect maintenance"). It looks like a server-side issue where the product never propagated to production StoreKit despite showing Approved. Environment: Expo/EAS, React Native 0.81, StoreKit 2 via react-native-purchases 10.3.0. Devices: iPhone 15 Pro Max (iOS 27.0), iPhone 16 Pro Max (iOS 26.5). Open Developer Support case: 102936978821. Is there any developer-side step remaining, or does this require Apple to re-process / re-propagate the product server-side? Any guidance appreciated.

Hi everyone, I set up an auto-renewable subscription introductory offer in App Store Connect with a scheduled start date of September 7 for the Philippines storefront. According to the documentation App Store pricing and availability start times by country or region, scheduled pricing and offer updates are expected to go live based on local regional times. However, the offer did not show up in the Current Introductory Offers in app store connect portal at the documented start time (14:00 Sep 6th UTC). Instead, it stayed in the Upcoming Offers until 7:00 Sep 7th UTC which is 17 hours after the time in the doc. We met a similar situation a few days later when we launch another introductory offer in Thailand. I would appreciate clarification on the following points: What is the underlying reason for the discrepancy between the documented start time behavior and the actual start time observed in production? Can Apple update the App Store pricing and availability start times by country or region reference documentation so that it accurately reflects the practical start time and propagation window for each region? Any insights or shared experiences with offer scheduling in the APAC region would be greatly appreciated.

Hello, We are considering using the Advanced Commerce API for a native macOS app distributed through the Mac App Store. Our use case is a base auto-renewable subscription with optional subscription add-ons (e.g. Effects and Templates). The Advanced Commerce API eligibility page lists Mac Catalyst, but does not explicitly list native macOS. However, the macOS 15.4 release notes mention support for Advanced Commerce API purchases in StoreKit. Could someone please clarify: Is Advanced Commerce API supported for native macOS App Store apps (not Mac Catalyst), including subscriptions with optional add-ons? Does it support introductory free trials, e.g. a 3-day free trial for the base subscription? Can existing auto-renewable subscription subscribers be migrated to Advanced Commerce API and then purchase optional add-ons as part of the same subscription? Many thanks!

I'm seeing behavior similar to what was reported in this thread: https://developer.apple.com/forums/thread/816344 I read the discussion in the related thread (816320) as well, but I couldn't determine whether receiving the same transaction multiple times from Transaction.updates is considered expected behavior. In my case, I'm testing an auto-renewable subscription in the Sandbox environment. After successfully processing and calling finish() on a transaction, Transaction.updates sometimes provides another transaction with the same transactionId. I've also observed the same transactionId being delivered multiple times through Transaction.updates itself. I compared the JWS representations of these transactions. They are not byte-for-byte identical, but the transaction information appears to be the same. The only differences I've identified are: signedDate deviceVerificationNonce deviceVerification This looks as though the same transaction is being signed again at a different time. I'd like to clarify the intended way to handle this: Is it expected behavior for Transaction.updates to deliver the same transactionId multiple times in this way? If so, after an app has successfully processed and finished a transaction, is it safe to recognize subsequent transactions with the same transactionId as already processed, skip entitlement-related processing, and simply call finish() on them? In other words, can an app use transactionId to prevent duplicate processing of transactions that it has already successfully handled? I'm specifically interested in whether doing so could cause the app to miss any meaningful update that StoreKit might later deliver using the same transactionId.