We submitted an appeal regarding the removal of our apps, but there has been no progress or update for more than 20 business days. Our apps were taken down, and we are currently unable to provide service to our users.
Case No. 102756873834
We’ve already uploaded new versions with all required fixes and are fully compliant. Could someone please advise on the next steps or help escalate this issue? Thank you.
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Hello,
Thank you for your reply. We’re looking for guidance regarding several ongoing appeals and a recent message in App Store Connect stating that our developer account has been flagged for termination.
These are the three active appeals:
Appeal Ticket: APL277673
Appeal Ticket: APL277674
Appeal Ticket: APL277671
We have already taken extensive corrective actions to ensure full compliance with Apple’s guidelines, including updating metadata, improving app performance, and reviewing all privacy and data-use disclosures. Despite this, we recently received a notice indicating that our account is being considered for termination.
We would greatly appreciate any advice on next steps and support on restoring the account and our apps.
Best Regards, Viachaslau
