Hi everyone,
I’m currently stuck with repeated App Store rejections under Guideline 3.1.2 (Subscriptions) and I honestly don’t know what else I can change.
Apple keeps stating that the Privacy Policy link and Terms of Use (EULA) are missing from the app metadata. However, to the best of my knowledge, everything is already in place:
The Privacy Policy link is:
✅ added in the Privacy Policy field in App Store Connect
✅ shown on the paywall
✅ accessible inside the app
✅ included in the app description
The Terms of Use (Apple Standard EULA) are:
✅ linked in the app description
✅ shown on the paywall
✅ accessible inside the app
This setup has been in place for multiple submissions, yet the app continues to be rejected with the same message saying these links are missing.
At this point, I’m unsure:
whether Apple expects the links in a very specific field or screen
whether the reviewer is checking a different location
or if I’m misunderstanding where exactly Apple requires these links to be present
Has anyone experienced something similar or knows the exact place Apple checks for Privacy Policy and EULA links for auto-renewable subscriptions?
Any clarification would be greatly appreciated, as I’m currently completely stuck.
Thanks in advance!
