Hello,
I am writing this post because the Apple Developer Program enrollment process is clearly malfunctioning, and I have reached a point where this situation is unacceptable.
First payment
I initially purchased the Apple Developer Program on December 3rd, 2025 at 16:03 (Turkey time). The payment was fully completed, confirmed by my bank, and I received the official Apple Store receipt. • Order ID: W1557478965 • Amount: 1029 TRY • Status: Completed / Posted
Despite this, my account continued to show: • “Purchase your membership” • Enrollment status: Pending • No access to App Store Connect
After several days with no response from Apple Support and no activation, I assumed something had gone wrong on Apple’s side.
Second payment
Because I was completely blocked and received no reply from support or the forums, I made a second payment to rule out any payment failure. • Order ID: W1694587309 • Amount: 1029 TRY • Status: Completed / Posted
Current situation
At this point: • Two separate payments • Two unique Apple Store order IDs • Zero activation • Zero response from Apple Support • Enrollment still Pending • App Store Connect still inaccessible
Support case details: • Apple Support Case ID: 102769533427 • Multiple follow-ups sent • No reply • No action taken
This is no longer a delay — this is a system-level failure.
I have paid twice for a single Developer Program membership and received nothing in return: no activation, no explanation, and no support.
I am formally requesting manual intervention by Apple staff to: 1. Immediately activate my Apple Developer Program membership 2. Investigate and resolve the duplicate payment (refund or clarification) 3. Explain why a paid enrollment can remain blocked with no support response
If this forum is monitored by Apple employees, this issue requires urgent escalation.
This situation should not happen in a paid developer program.
Thank you.