Apple Developer Enrollment Stuck — Paid Twice, Still Pending

Question

Created Dec ’25

Replies 9

Boosts 1

Participants 9

Hello,

I am writing this post because the Apple Developer Program enrollment process is clearly malfunctioning, and I have reached a point where this situation is unacceptable.

First payment

I initially purchased the Apple Developer Program on December 3rd, 2025 at 16:03 (Turkey time). The payment was fully completed, confirmed by my bank, and I received the official Apple Store receipt. • Order ID: W1557478965 • Amount: 1029 TRY • Status: Completed / Posted

Despite this, my account continued to show: • “Purchase your membership” • Enrollment status: Pending • No access to App Store Connect

After several days with no response from Apple Support and no activation, I assumed something had gone wrong on Apple’s side.

Second payment

Because I was completely blocked and received no reply from support or the forums, I made a second payment to rule out any payment failure. • Order ID: W1694587309 • Amount: 1029 TRY • Status: Completed / Posted

Current situation

At this point: • Two separate payments • Two unique Apple Store order IDs • Zero activation • Zero response from Apple Support • Enrollment still Pending • App Store Connect still inaccessible

Support case details: • Apple Support Case ID: 102769533427 • Multiple follow-ups sent • No reply • No action taken

This is no longer a delay — this is a system-level failure.

I have paid twice for a single Developer Program membership and received nothing in return: no activation, no explanation, and no support.

I am formally requesting manual intervention by Apple staff to: 1. Immediately activate my Apple Developer Program membership 2. Investigate and resolve the duplicate payment (refund or clarification) 3. Explain why a paid enrollment can remain blocked with no support response

If this forum is monitored by Apple employees, this issue requires urgent escalation.

This situation should not happen in a paid developer program.

Thank you.

Answered by aante in 869291022

Do a chargeback because it seems like something went wrong.

Boost

Answer 1

aante OP

Dec ’25

Accepted Answer

Do a chargeback because it seems like something went wrong.

2

Answer 2

odogan OP

Dec ’25

Thank you for the suggestion. I am trying to avoid a chargeback for now, as I still want my Developer Program membership to be activated rather than refunded. I hope Apple Support can manually resolve this issue.

1

Answer 3

Rahbon OP

Dec ’25

Same goes to me, not charged and no replies or status change since 10 days.

1

Answer 4

Tman66 OP

3w

I am having the same exact problem. Why isn’t this automated? This is a terrible developer experience and I would have expected more from Apple.

I am completely blocked right now until they get their act together. I was able to move forward with Google in minutes AND didn’t have to pay a dime.

This is unacceptable.

1

Answer 5

BiggRojo OP

1w

You’re not alone. Exact Same problem for me.

1

Answer 6

umerxa OP

1w

I wasn't even charged and no reply from them for 10 days. I got the order acknowledgment email but after that nothing : (

0

Answer 7

chrissfrk OP

4d

Hello everyone,

Same issue here. I’ve tried enrolling in the Apple Developer Program four times with no success. I even used different debit cards to rule out payment issues still nothing! I contacted Apple Support twice and never received a response, which I find unacceptable!!

They charge a $99 annual fee for a service that doesn’t even work properly, and the lack of support makes it worse. For comparison, I completed Google’s developer enrollment in minutes without any issues.

This is a serious problem for me, as I need to publish my app on both platforms. I always heard the hardest part with Apple would be getting an app approved, but I never expected to be blocked at the enrollment stage itself.

This needs to be fixed.

1

Answer 8

Eitan2507 OP

4d

Same here. Tried to enroll on December 30th, their two business days to review the enrollment are surprisingly long. I know that with Christmas and New Year, many people are off, but still… I couldn’t find a phone number, I don’t get replies to mails. Did anyone get approved during the past week or so?

2

Answer 9

yazzu OP

1d

Im having issue with payment, it keeps failing and not bank, used multiple cards/debit cards, Apple is no help. Anyone know the reason?

0