Refund?

im facing a problem where everything was working just fine the previous day then overnight I get a email saying I’m terminated for fraud when all my info is my correct information and is up to date I will say this I did have a name change, but that was like three years ago so I’m not sure what is going on or what the problem is . id really love some feedback or ideas on what I should do no

Refund?
 
 
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