TestFlight apps are not visible on any device or Apple ID. Multiple apps, multiple accounts, multiple devices tested. Builds exist in App Store Connect but TestFlight cannot resolve them.
TestFlight apps not visible on any device or Apple ID
Update – Additional Details
TestFlight apps are visible in the TestFlight app, however they cannot be installed.
When tapping Install, the following error appears on all devices:
“The app could not be installed. The requested app is not available or does not exist.”
Key details:
Apps are visible in TestFlight
Installation fails immediately with the same error
Reproduced on multiple devices
Reproduced with multiple Apple IDs
Reproduced with multiple different apps
No changes were made before the issue started
This appears to be a TestFlight build delivery / entitlement resolution issue, not a local device or account configuration problem.
Requesting investigation of:
TestFlight build availability
Build entitlement resolution
TestFlight CDN / backend state for the developer account