Individual to Organization convert time

My app was rejected for external testing due to needing to be published by an organization account. I used the option to convert my account with my LLC and entered my duns number and information. When I submitted the change it said it would take 1-2 days. It has been a week and I have not heard anything, or had any response to my support request. I have had my app published to Google play for 2 weeks and my iOS users feel left out. How long am I supposed to wait? Should I just create a new account under my organization? Will this cause an interference having my app on two accounts?

Thanks for the post.

We appreciate your interest in participating in the forums! These forums are for questions about developing software and accessories for Apple platforms. Your question seems related to Developer Account I would recommend you to contact the developer account support at https://developer.apple.com/contact to make sure they are aware of the issue.

All questions for the Apple Developer Account should be handle by going to that link and submit those questions to them that way. They do not come to the forums for questions about that.

Please use this contact for them from now on: https://developer.apple.com/contact

Hope this helps.

Albert Pascual
  Worldwide Developer Relations.

Individual to Organization convert time
 
 
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