Hi everyone,
I’m running into repeated App Store rejections under Guideline 5.2.1 (Ownership) and would appreciate advice from anyone who’s navigated this successfully.
Context:
• The app is called FitQuest: AI Health Coach
• FitQuest is a product/brand name, not a legal entity
• The legal owner and operator is PandeyInvestment LLC
• The Apple Developer account is under PandeyInvestment LLC
• There are no third-party brand affiliations or white-label use
• The app was built using a third-party app builder (web-to-native wrapper)
What I’ve already provided to App Review:
• Official LLC formation documents
• A signed ownership & authorization letter explicitly stating:
• FitQuest is a product owned by PandeyInvestment LLC
• PandeyInvestment LLC is solely responsible for the app, services, and data
• Clear explanations in Resolution Center replies
Despite this, Apple continues to respond that the app “appears to be created from an app generation service and not directly submitted by the owner/provider of the business or service,” and asks again whether FitQuest is a business entity.
My questions:
1. Is Apple expecting the app name to exactly match the legal entity name in cases like this?
2. Has anyone resolved a similar issue without creating a separate DBA or renaming the app to the LLC name?
3. Are there specific metadata fields (Seller Name, Copyright, Support URL, etc.) that reviewers rely on more heavily for ownership verification?
4. Is there additional documentation Apple typically accepts beyond LLC registration + signed authorization?
Any guidance or firsthand experience would be hugely appreciated. Thanks in advance.