APP Rejection Due to Guideline 5.1.1

Please who could explain better what i need to do at this point when my submission is rejected?

Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage

The app does not meet all requirements for apps that offer highly regulated services or handle sensitive user data. Specifically:

  • The app must be published under a seller and company name that is associated with the organization or company providing the services. In this case, the app must be published under a seller name and company name that reflects the Nigerian Shippers’ Council name.

The guideline 5.1.1(ix) requirements give users confidence that apps operating in highly regulated fields or that require sensitive user information are qualified to provide these services and will responsibly manage their data.

Next Steps

To resolve this issue, it would be appropriate to take the following steps:

  • The app must be published under a seller name and company name that reflects the Nigerian Shippers’ Council name. If you have developed this app on behalf of a client, you may resubmit the app through their account, if they have one. You may also request an update to the company name on your account by having the Account Holder edit the account information.

Please note that you cannot resolve this issue with documentation showing permission to publish this app on behalf of the content owner or institution.

APP Rejection Due to Guideline 5.1.1
 
 
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