Apple not responding to enrollment request for Apple developer program

Hello, I’ve attempted to enroll to the Apple developer program on January 5th where after I submitted my credit card info for payment I received an acknowledgment email

In the email it says it’ll take up to 48 hours to process the payment

it has been more than 2 weeks now and I received no response or activation email from apple

throughout these 2 weeks I have attempted additional times to pay and contact support but even when sending a support ticket (which claims response in 2 business days) I didn’t get any response whatsoever

am I doing something wrong? Is this common? please help 🙏🏻

thank you!

Apple not responding to enrollment request for Apple developer program
 
 
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