Apple Developer Program: Payment confirmed, account stuck on “Pending” / “Enroll Now”

Question

Created 3h

Replies 1

Boosts 0

Participants 2

Hi,

On Jan 23 I purchased the Apple Developer Program membership via the Apple Developer app on iPhone. The payment went through successfully and I received the confirmation email and invoice. However, when I sign in to developer.apple.com, my account still shows “Pending” and redirects me to “Purchase your membership / Complete your purchase”, asking me to pay again.

My Apple ID subscriptions page shows the Developer membership as active (with an end date), but:

Developer portal: Pending, prompts to purchase again

Apple Developer app (Account screen): still shows Enroll Now / membership not active

The web flow displays an Enrollment ID (I can share masked)

What I’ve tried:

Confirmed I’m using the same Apple ID everywhere

Signed out, cleared cookies, tried private/incognito browser

Waited well beyond 48 hours (it’s been ~1 week)

I do not want to pay twice. This looks like a duplicate/unfinished enrollment or the paid membership not being properly attached/activated for my Apple ID.

Has anyone experienced this and found a workaround? Any advice on the fastest way to get Apple to attach/activate the paid membership and close the pending enrollment?

Thanks.

Boost

Answer 1

Codireo OP

1h

What usually happens is that the payment is successful, but the enrollment record doesn’t get properly attached to your Apple ID in the Developer backend, so the account stays in a “Pending” state.

Here’s the fastest and safest way to resolve it:

Do NOT pay again. This will only create a duplicate membership and complicate refunds.

Contact Apple Developer Support directly and ask them to manually attach the paid membership to your Apple ID and close the pending enrollment.

Go to: https://developer.apple.com/contact/

Choose Membership & Account → Enrollment

Mention that the payment was completed via the Apple Developer app.

When you contact them, include:

Your Apple ID (email)

Purchase date (Jan 23)

Confirmation email + invoice

The Enrollment ID shown on the web flow (you can mask part of it)

A screenshot of Apple ID → Subscriptions showing the active Developer membership

Ask them explicitly to:

“Attach the existing paid Developer Program membership to my Apple ID”

“Resolve the pending enrollment and activate the membership without a second charge”

In most cases, once support escalates this to the enrollment team, it’s fixed within 24–72 hours.

Hope this helps 👍

1