UK TAX INFO - alternative terms addendum - showing under tax forms with no visible agreement

Question

Jaysengh1982 OP

Created Feb ’26

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Hello everyone,

I’m facing a confusing issue in App Store Connect and hoping someone here has encountered this before.

Context: • Company developer account (UK-based) • App is free to download • Only optional In-App Purchases (Apple IAP) • No external payments • Using standard App Store distribution • Paid Apps agreement is active • US tax forms (W-8BEN-E) are active

Issue: Under Agreements → Tax Forms, I see:

United Kingdom Tax Info – Alternative Terms Addendum – Missing Tax Info

However: • There is no Alternative Terms Addendum visible under Agreements • I have not intentionally opted into EU DMA Alternative Terms • I do not have a UK VAT number (Apple should be Merchant of Record under standard IAP)

Finance Support says they do not support Alternative Terms. Agreements support has not responded yet.

Questions: 1. Can the Alternative Terms flag exist only under Tax Forms without a visible agreement? 2. How can a developer revert back to standard App Store terms if this happens? 3. Has anyone had Apple remove this EU DMA backend flag manually?

Any guidance or similar experiences would be really appreciated.

Thanks in advance

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Answer 1

j8thro OP

1w

Have the exact same issue for a few months now with no help from support. I also do not use any "alternative" app store payments or alternative terms, neither do I have a VAT number. And because of this it's also now unable to submit apps with IAP.

I have this on my account for 3 months now:

" Add Missing Tax Info To ensure your account is taxed accurately or avoid losing access to some App Store Connect features, complete tax form(s) below with missing information. "

I requested to remove it which they are supposed to remove within one month. I have at this point had to raise the issue with the ccpc (Competition and Consumer Protection Commission) in Ireland as it seems legal route is the only way forward. Have had countless cases open with apple dev support, finance, etc. Yet noone has an answer nor taken any action.

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