Thread title: App Store Small Business Program review delay after confirmation email - retroactive or approval-based?
Post message: I applied to the App Store Small Business Program and received the confirmation email with the subject “We’ve received your request to join the App Store Small Business Program”.
It has now been over two weeks with no further updates. I understand there may be a high volume of requests, but the lack of transparency or timeline is problematic, as every additional day directly affects my costs.
I contacted Apple Developer Support to confirm that my application was received, but the reply didn’t clarify the actual review status or expected timeframe.
I would like to ask others who recently went through this process:
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Are you experiencing similar delays in the review process?
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How long did the approval take in your case?
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Is the Small Business Program commission applied retroactively from the application submission date, or only from the approval date?
- If it’s retroactive, the delay is less critical.
- If it’s applied only after approval, the urgency is obvious.
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Is there any official way to escalate or get clarity in cases where the review is stalled?
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From your experience, is it acceptable or normal for developers to be left without feedback on a financially sensitive matter like this?
I’m trying to determine whether this situation is normal or something that requires further action.