All notarization submissions stuck "In Progress" — first-time notarization, 9 submissions over 16+ hours

Question

Created 2w

Replies 2

Boosts 0

Participants 2

I'm submitting my first macOS app (a native SwiftUI menu bar app, signed with Developer ID Application certificate, Hardened Runtime
enabled) for notarization using xcrun notarytool submit with keychain profile authentication.

All 9 of my submissions have been stuck at "In Progress" for up to 16 hours. None have transitioned to "Accepted" or "Invalid." Logs are unavailable for all of them (notarytool log returns "Submission log is not yet available").

Environment

macOS: 26.2 (25C56)
Xcode: 26.1.1 (17B100)
notarytool: 1.1.0 (39)
App: Native SwiftUI, universal binary

(x86_64 + arm64), ~2.2 MB DMG

Bundle ID: com.gro.ask
Team ID: 4KT56S2BX6

What I've verified

Code signing is valid:

$ codesign --verify --deep --strict GroAsk.app

passes with no errors

$ codesign -dvvv GroAsk.app Authority=Developer ID Application: Jack Wu (4KT56S2BX6) Authority=Developer ID Certification Authority Authority=Apple Root CA CodeDirectory flags=0x10000(runtime) # Hardened Runtime enabled Runtime Version=26.1.0 Format=app bundle with Mach-O universal (x86_64 arm64)

Entitlements are minimal:

<key>com.apple.security.app-sandbox</key> <false/> <key>com.apple.security.network.client</key> <true/>

Uploads succeed — each submission receives a valid submission ID and the file uploads to Apple's servers without error.

Submission history Created (UTC): 04:40 ID: eeb12389-... File: GroAsk-1.6.0.dmg Status: Invalid (Hardened Runtime missing — since fixed) ──────────────────────────────────────── Created (UTC): 04:42 ID: 6e537a32-... File: GroAsk-1.6.0.dmg Status: In Progress (16+ hrs) ──────────────────────────────────────── Created (UTC): 07:52 ID: 5ee41736-... File: GroAsk-1.6.0.dmg Status: In Progress ──────────────────────────────────────── Created (UTC): 08:19 ID: f5c6b9a5-... File: GroAsk-1.6.0.dmg Status: In Progress ──────────────────────────────────────── Created (UTC): 08:27 ID: 0f1c8333-... File: GroAsk-1.6.0.dmg Status: In Progress ──────────────────────────────────────── Created (UTC): 08:29 ID: 77fd9cd4-... File: GroAsk-1.6.0.dmg Status: In Progress ──────────────────────────────────────── Created (UTC): 08:51 ID: db9da93e-... File: GroAsk-1.6.1.dmg Status: In Progress ──────────────────────────────────────── Created (UTC): 09:05 ID: 3c43c09f-... File: GroAsk.zip Status: In Progress ──────────────────────────────────────── Created (UTC): 12:01 ID: b2267a74-... File: GroAsk-1.6.3.dmg Status: In Progress ──────────────────────────────────────── Created (UTC): 12:15 ID: ae41e45c-... File: GroAsk.zip Status: In Progress The very first submission (eeb12389) came back as Invalid within minutes because Hardened Runtime wasn't enabled on the binary. I fixed the build configuration and confirmed flags=0x10000(runtime) is present on all subsequent builds. However, every submission after that fix has been stuck at "In Progress" with no state transition.

What I've tried

Submitting both .dmg and .zip formats — same

result

Verified notarytool log <id> — returns

"Submission log is not yet available" for all stuck submissions

Apple Developer System Status page shows the

Notary Service as "Available"

I've also emailed Apple Developer Support

but have not received a response yet

Questions

Is this the expected behavior for a

first-time notarization account? I've seen other threads mentioning that new accounts may be held for "in-depth analysis," but 16+ hours with zero feedback seems excessive. 2. Is there any manual configuration Apple needs to do on their end to unblock my team for notarization? 3. Should I stop submitting and wait, or is there something else I can try?

Any guidance from DTS would be greatly appreciated. This is blocking the release of my app.

Boost

Answer 1

JimWu01 OP

2w

is ok

0

Answer 2

DTS Engineer OP

Apple

1w

You can expect that most uploads will be notarised quickly. Occasionally, some uploads are held for in-depth analysis and may take longer to complete. As you notarise your apps, the system will learn how to recognise them, and you should see fewer delays.

For lots of additional info about notarisation, see Notarisation Resources. Specifically, it links to a Q&A with the notary service team that’s quite instructive.

1- … but 16+ hours with zero feedback seems excessive.

My experience, based on reports I’ve seen here in the forums, is that when you hit the in-depth analysis path it can take a day or two to clear. I generally don’t bother investigating issues like this until a week has passed.

2- Is there any manual configuration Apple needs to do on their end to unblock my team for notarization?

No, that’s a different issue.

3- Should I stop submitting and wait, or is there something else I can try?

That’s really up to you. Quoting from the Q&A with the Mac notary service team news article I mentioned above:

if you’ve made changes to your app while a prior upload has been delayed, it’s fine to upload a new build.

Share and Enjoy
—
Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"

0