Hi everyone -
My first iOS app submission has been in "Waiting for Review" since Jan 27 (we actually submitted Jan 23, saw no movement, and resubmitted with a small update), and Apple Support has not responded to my outreach. Since Jan 27, our team has implemented a handful of app updates from our roadmap and plans to submit the updated version of the app once the first submission is approved. However, we're at a crossroads:
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Do we wait for the first submission (currently 14 days and counting) and submit the updated version once (hopefully) approved, rolling the dice that an update to an existing app would see a faster 2-3 day turnaround?
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Cancel our current version and resubmit the updated one, with the risk that we're just moving ourselves to the back of the queue and get stuck in another 15-20 day "Waiting for Review" status?
Any devs with insight or experience navigating these choices, any suggestions would be greatly appreciated.
I am in the exact same boat. I submitted a new app on Jan 25, and it is still stuck in "Waiting for Review".
I reached out to Apple Support on Jan 30 and followed up on Feb 5. I finally received a reply yesterday (Feb 10) that might help you decide.
They explicitly warned against rejecting and resubmitting:
"When you reject and resubmit your binary, your expected review time will once again be 24 hours. We realize that there are circumstances which make it necessary to reject and then resubmit your binary, but doing so affects your overall review time."
The email states that resubmitting resets the expected review time to "24 hours." If resubmitting actually guaranteed a 24-hour turnaround, I’d do it in a heartbeat! But I don't think we can trust that number right now.
So, sticking with Option 1 seems like the safest bet. Good luck!
