Hello Apple Developer Forums,
My iOS app provides loan services and was rejected under Guideline 3.2.1(viii) with the following message:
“The app provides loan services but the domains listed on the app’s Product Pages are not clearly under your control or ownership… Update the Product Page metadata to only include domains you both own and that are used as email domains for Apple Accounts registered to your developer account… Account Holder and Admin users should use emails with domains that identify the company providing loan services.”
I’m trying to understand exactly what Apple expects and how to pass review.
What I’ve already checked / updated
I own a company domain (ikiela.org) and I can create emails on this domain
Questions
For loan apps, does Apple require that all Product Page fields (Support URL, Marketing URL, Privacy Policy URL, Support Email, etc.) use the same domain that matches the financial institution?
What are the best practices to prove domain ownership/control (DNS, website content, legal pages, email domain setup, etc.) that typically satisfy App Review for Guideline 3.2.1(viii)?
Context
Thanks in advance for any help, especially from Apple staff or developers who have already resolved this rejection.