App Rejected: Previous Unchanged Issue

Our app has been rejected - requiring more information to proceed (2.1). The question asked relates to a query we had way back when we first launched the app to the app store, which at the time we amended and fixed to Apple's satisfaction and the app was launched.

Since then, we have had a further 4 releases with no issue, not touching the area of the app in question throughout any of them. Until suddenly it got rejected for that same issue, again I stress nothing has changed in relation to the section of the app they are questioning. I've answered to this effect but received no reply.

The reason for this release was that we have a critical payment bug issue in the previous release, which is literally all we changed from the previous version. We have a live app launch with over 300+ people attending on Saturday.

We urgently need to get this through, and I seem unable to expedite the review (it doesn't give me the drop down and just says "There are no apps associated with this team.")

Thank you for your post. We're investigating and will contact you in App Store Connect to provide further assistance. If you continue to experience issues during review, please contact us.

App Rejected: Previous Unchanged Issue
 
 
Q