We are observing unexpected behavior in Apple Wallet for transactions processed via an online delivery platform. Here is the specific flow:
Initial Authorization: The original order was placed for $22.30.
Order Amendment: The user added an item 10 minutes later for $6.20, bringing the total to $28.50.
The Issue: Apple Wallet only displays the $6.20 transaction. The initial $22.30 amount is not visible in the transaction list.
Technical Verification:
We confirmed that both backend authorization messages for the original amount and the add-on were approved.
We verified that the final settlement amounts correctly reflect the sum of both charges ($28.50).
We have confirmed the transaction lifecycle completed successfully on our end.
Despite this, the customer only sees the $6.20 entry in their Wallet history, which creates confusion as it doesn't reflect the total spent.
Has anyone encountered this sync issue between settlement totals and Wallet display, or is there a specific way we should be linking these related authorizations? Thanks!