"Testflight is currently unavailable" message for all users

App Store Distribution & Marketing TestFlight

LizCira OP

Created 3w

Replies 28

Boosts 13

Views 1.3k

Participants 24

Starting today, we have been seeing this error message. This is a blocker for my team and any help is appreciated

Things I've investigated:

Testflight Apple status page is green
Our signing certificate is valid/ unexpired
Provisioning profile is valid/ unexpired
There are no pending Apple account agreements
Doesn't seem to matter if user also is a member of my company's Apple Business Manager developer team
Cellular data is turned off
Date/ time is correct
User was unable to install app using a personal gmail account and unregistered device
User was able to use Testflight to install a third-party app outside of our corporate account
Uninstalling/ reinstalling Testflight didn't help

Image (9) 3.png

Answered by App Store Connect Engineer in 878997022

Hello there! Thank you all for reporting this issue. We believe this has now been resolved, can you please verify?

If resolved, please close the tickets you opened. If not, please update your tickets with us with logs and screenshots of what you're seeing.

Thank you again.

Boost

ArnaudLamyPowerz OP

Same here, feedback ticket: 22178669

tseylerd OP

Experience the same, feedback ticket: FB22181453

App Store Connect Engineer OP

Apple

Recommended

Hello there! Thank you all for reporting this issue. We believe this has now been resolved, can you please verify?

If resolved, please close the tickets you opened. If not, please update your tickets with us with logs and screenshots of what you're seeing.

Thank you again.

CarolVac OP

This issue has now been resolved for me. I hope everyone else who has been impacted also is back to normal too.

Timmy01 OP

The issue has been resolved for me as well.

badil OP

Fixed for me.. Thanks :)

MASON_ OP

Thank you. This issues is resolved for us.

Duomtech OP

Experience the same, feedback ticket: FB22187771

rbmanian75 OP

I am also facing the same issue. Able to install the previous version of testflight app. Today i updated a new version and cant install the same with testflight.

peterz OP

TestFlight is reporting that it "Could not install app. TestFlight is currently unavailable." This is a macOS app and TestFlight is failing on multiple machines and OS versions. According to Apple Status TestFlight is up.

cleevans OP

I'm having this issue with 1 application in TestFlight as are my users. Feedback FB22349590

TimDeWachter OP

Experiencing the same issue. Feedback ticket: FB22347688

cleevans OP

I uploaded a new build of the app and that seems to have resolved the issue. 🤷‍♂️