App in "Waiting for Review" for 32 days — two escalations with no resolution

Hello everyone, I'm reaching out to see if anyone has experienced a similar situation or has any advice.

My app "Currot" has been in "Waiting for Review" across multiple submissions since February 8, 2026. Despite following all recommended steps, the review team has not responded. Timeline:

  • Feb 8: Initial submission
  • Feb 11 (04:50 AM): Moved to "In Review"
  • Feb 11 (05:17 AM): Rejected (Guidelines 2.3.6, 5.1.1, 1.2, 5.1.1v)
  • Feb 11 (08:10 PM): All four issues resolved, resubmitted same day with detailed screenshots in Resolution Center
  • Feb 14: Follow-up message sent via Resolution Center — no response
  • Feb 23: After 12 days of no movement, canceled and resubmitted with review notes explaining all resolved issues
  • Mar 4: Developer Support (Case 102831733019) confirmed they notified the review team
  • Mar 9: Follow-up email and phone call requesting escalation
  • Mar 10: Developer Support confirmed they escalated again
  • Mar 12 (today): Still "Waiting for Review" — 32 days since initial submission, 17 days since latest submission

Actions taken:

  • Expedited review request
  • Resolution Center messages with screenshots
  • Multiple Developer Support emails and phone calls
  • Two escalations to the review team

Account status:

  • No warnings or unresolved items in App Store Connect
  • All agreements active
  • DSA compliance completed
  • The app has been approved on Google Play with no issues

I understand the review team is busy, and I appreciate the work they do. However, 32 days without any review — despite two escalations — is significantly beyond normal timelines. I would be grateful for any guidance on whether there is a specific blocker on my submission or if this is a known queue issue. Thank you for your time.

For reference:

  • App ID: 6756939510
  • Submission ID: 54bb2a31-5c64-498c-83be-2880ab7c9d9a
  • Support Case: 102831733019
App in "Waiting for Review" for 32 days — two escalations with no resolution
 
 
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