App Update Pending for Two Weeks

Hi App Review Team,

I would like to raise a concern regarding the review process for our app update (Version 2.0.0), which has now been pending for over two weeks.

We completely understand the importance of the review process, but the extended delay is starting to impact our business. This update is not a major change—the app already exists on the App Store, and Version 2.0.0 mainly includes UI improvements. The core functionality remains the same as the currently approved version.

Additionally, the app has been rejected multiple times with the status “Information Needed.” We have been promptly providing all the requested information each time, but the repeated cycle is significantly extending the overall review timeline.

We kindly request guidance on how to move forward more efficiently, or if there is anything specific we can provide upfront to avoid further delays. If possible, we would also appreciate support in expediting the review.

Any help or clarification would be greatly appreciated, as this delay is leading to business loss.

Thank you.

App Update Pending for Two Weeks
 
 
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