Hi everyone, I’m currently trying to set up a business account on the Apple Developer Console, and I’ve run into a really frustrating issue. Last month, I was asked to submit additional documents for verification. I submitted everything as requested and received a confirmation email: “Thank you for providing the documents we requested. We will review them and follow up with you within two business days.”
However, weeks passed with no update. About 1–2 weeks ago, I reached out to support again. I was asked to re-submit the same documents, which I did. Once again, I received the same confirmation email stating a response would come within two business days. It’s now been 7 days since that second submission, and still no response. At this point, I’m not sure what I’m doing wrong or if this is just a delay on Apple’s side.
What’s more confusing is that we’ve successfully created developer accounts on other platforms (like Google Play) using the same business information and DUNS number, with verification completed in under 24 hours.
Has anyone experienced something similar with Apple Developer business verification? Is there something specific Apple looks for that I might be missing, or is this just a backlog/delay issue?
Would really appreciate any insights or advice.
Thanks 🙏