I am currently unable to proceed with app submission because App Store Connect continues to display that screenshots are “still uploading”.
I understand that screenshots are required for submission, and I have uploaded images that comply with the required specifications. However, even after deleting and re-uploading them, the issue remains.
Troubleshooting Already Attempted • Deleted all screenshots (multiple times) • Re-uploaded new screenshots • Switched browsers (Safari / Chrome) • Used incognito mode • Changed display size settings • Waited several hours
None of these steps resolved the issue.
This situation is preventing me from completing the submission process and moving forward with release.
It seems that the screenshot processing state may not be updating correctly, as the system indicates an ongoing upload despite no screenshots being present.
Could you please advise if there is a way to reset the screenshot processing state, or suggest any additional steps to resolve this?
