Hi there!
I'm trying to get my first app released. It's been 40 rejections for over 2 months. And there is a TV show which I am hoping to go on, but I can't without the app being released. Some of the issue has been my newbieness to Apple admittedly but things have become bizaare this week particularly.
Each review is a drip feed of one or two problems rather than a full review of all problems in one go - surely this has a cost associated which Apple is bearing unnecesarily? In the last week, all rejection reasons could have been stated months ago.
The problem is that it appears that a bot is testing the app not a human. For instance a reviewer flagged that a "Continue" button is not pressable. When in reality I added an intentional delay of 120ms for app stability, the reviewer didn't or couldn't try to tap the button "twice".
Separate example: twice reviewers have brought up my sign in button has not worked (04/01 & 03/16) - and twice I have explained that non subscribers are not allowed to sign in - the reviewer even sent me the toast screenshot with a message telling the user they are not allowed to sign in - proving that its not a bug and it was intentional. I don't know if this is a bot or a language barrier problem?
Another rejection reason (03/31) because the Community Forum was not clear in the screenshot I provided, but I also provided login details for the forum, which were ignored and the app rejected for that alone.
One of my recent reviews was very shocking (03/31): """
- Will user interact with other users in Community feature of your app?
- Please also provide steps to access the Chatbots feature.
"""
- I don't understand why I should be asked if people will be interacting in my community forum - thats the entire point of a forum.
2.The chatbots are on the dashboard of my app, there is only one dashboard in my app, everything on my app is in one place, so the reviewer didn't even look for the feature.
This is just a tiny selection of the type of comments I have been getting and I'm hoping I can release my app soon so I can go on this show, I have done 4 expedited review requests and nothing has progressed in a week.