App submitted for review almost 5 weeks ago

My app was submitted for review in test flight almost 5 weeks ago and there is no update till now. Similar thing happened when I was trying to release the regular version (not TestFlight) and I had to wait for 3+ weeks. Is this the norm now? I have expedited and called support. They give generic answers that they are expediting and there is nothing else to do. Is there anything that I am missing here to get my app review done?

Thank you for your post. We're investigating, if you could please resubmit you app, and will contact you in App Store Connect to provide further assistance. If you continue to experience issues during review, please contact us.

App submitted for review almost 5 weeks ago
 
 
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