I've submitted my Digital Service Act a month and a half ago, but it is currently stuck in the "In Review" state. Because of this pending status, my app has been removed from the European storefronts, specifically Germany. I got an email saying the issue was promoted to a senior and the senior responded that she transferred it to the engineering team.
i have customers waiting and it really hurts my business, what can i do? I don’t understand why there’s a need for engineering team for this issue, I just need someone to look at it and approve / reject the request
If the support here or anyone can help it would be the best news for me, Thank you for that matter.