Waiting for App Review for 6+ days

Question

Created 1d

Replies 2

Boosts 1

Participants 3

Hi Apple Developer Community, I’m hoping someone here can help escalate or advise on a very frustrating situation.

My app (Apple ID: 6762494633) has been stuck “In Review” for over 6 days with no movement and no communication from the review team. I have users waiting on this launch and the delay is significantly impacting my business.

What I’ve already tried: • Submitted a request via the Apple Developer contact form • Emailed developer support — no response received • Waited well beyond the typical review window

For context, Google Play typically reviews apps in under 24 hours. A 6-day stall for each submission with zero communication is extremely difficult to work around when you have a committed launch timeline and users expecting the app. My questions: 1. Is there a direct escalation path for reviews that have stalled this long? 2. Has anyone else experienced this recently and found a resolution? 3. Is there a specific contact or team that handles stuck reviews beyond standard support? Any advice from the community or Apple staff would be greatly appreciated. Thank you.

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Answer 1

nima OP

1d

Unfortunately, sometimes you actually have to call Apple to get them to act on something. I've had to do this at least twice. For what it's worth, I believe they have a call-back system where you can give them your number instead of waiting on hold.

https://developer.apple.com/support/worldwide-telephone-hours/

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Answer 2

5N6 OP

1d

My latest iOS app update which is tied to complete rebrand, press and marketing has been tied up for over 10 days now.

Our team has worked really hard on this latest update and to satisfy app store guidelines so I'm hoping we can have this launched soon. We don't have the option of telephone support in the UK.

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