Hello everyone,
My iOS app was rejected by App Review under:
Guideline 5.1.1(ix) - Legal - Privacy - Data Collection and Storage
The review message says that the app must be submitted through an Apple Developer Program account enrolled as an Organization, not as an Individual.
The app is a private restaurant delivery driver app in Saudi Arabia. It is used only by approved restaurant delivery drivers to view and manage assigned food delivery orders. The app uses location only for normal restaurant food delivery workflow.
It is not related to healthcare, finance, insurance, legal, government, cryptocurrency, education, or any other regulated service.
The restaurant company has valid Commercial Registration and National Address documents in Saudi Arabia. I am an employee / authorized technical representative of the company, and I manage the app submission and technical deployment for them.
My questions:
- Is an Organization Apple Developer account strictly required for this type of restaurant delivery driver app?
- Can this be resolved by replying to App Review with company authorization and business documents?
- Or is converting/updating the Apple Developer membership from Individual to Organization the only practical solution?
- If I am not the founder/co-founder but I am an employee/authorized representative of the company, can the current Individual membership be updated to Organization, or should the company owner create a new Organization membership?
Any guidance from developers who faced a similar 5.1.1(ix) rejection would be appreciated.
Thank you.