Good Day All,
I am new to the forum so not sure if I am posting this in the correct category.
I have 2 other apps that are running successfully on appstore so I am not "fresh" when it comes to creating apps. :) but I have hit a wall with the one I am currently busy with and need some help to figure out the next step please.
Currently I have a app that is fully built and working perfect in testflight. However, the app connects to specifically Garmin watches to get specific triggers. When you pair the app with your watch it looks for the GarminConnect app on your phone for the details and then links it. I have the companion Garmin app for the watch on the Garmin store and that is approved. All good that also works. But when I send the app for review so I can release it I get the following response from the team :
Guideline 5.2.1 - Legal - Intellectual Property
Issue Description
The app includes content or features from Garmin, or is marketed to control external hardware from Garmin, without the necessary authorization. The inclusion of third-party content within the app, whether retrieved from the internet by the app or embedded in the app, is subject to the terms of the Apple Developer Program License Agreement.
The app and its contents should not infringe upon the rights of another party. In the event the app infringes another party’s rights, you are responsible for any liability to Apple because of a claim.
Next Steps
To resolve this issue, please attach documentary evidence in the App Review Information section in App Store Connect. Once we have reviewed your documentation and confirmed its validity, we will proceed with the review of the app.
Alternatively, please remove the third-party content from the app and its metadata.
I have sent them :
Hi There
My app communicates with Garmin watches exclusively through the official Garmin Connect IQ Companion App SDK. I am a registered Garmin developer (developer name: removed) and have accepted the Garmin Connect IQ Developer Agreement, which explicitly licenses the Companion App API for third-party iOS developers. My Garmin watch app is approved and published on the Garmin Connect IQ Store. I have attached: (1) the Garmin Connect IQ Developer Agreement, (2) my Garmin Developer Dashboard confirming registration, and (3) my app listing on the CIQ Store showing Approved status.
I dont really know what else to add to confirm that it has been approved from Garmin's side to approve the app in IOS.
I have also now attached a screenshot of the app in the GarminApp store showing that it links with IOS (Dashboard3.png) and that was approved on Garmin side.
Thanks in advance Message Attachments: Garmin CONNECT IQ Agreement.pdfDownload Dashboard1.pngDownload Dashboard2.pngDownload Dashboard3.pngDownload
They responded basically with the same message which I then sent them the details again and now we are stuck in this loop of them asking for that and I am sending what I have which is clearly not what they are looking for.
Can anyone please assist by telling me what I need to send to them to get this resolved or what I can do?
Thank you!!