Hi everyone, I'm hoping someone has run into this before because it's completely blocking our release. When we try to submit a new version of our app, we get an error saying the Account Holder must accept a pending agreement. The problem is, when the Account Holder logs into App Store Connect, there are no agreements showing up to accept. To make things worse, the Business page is broken — every time we try to open it, it throws an error and won't load at all. This means we can't access the Agreements, Tax, and Banking section through the UI. Things we've already tried:
Logging in as the Account Holder (not just an Admin) Trying different browsers and incognito mode Going directly to appstoreconnect.apple.com/agreements/#/ Checking email for any agreement links from Apple
Nothing has worked so far. The page just errors out every time. Has anyone experienced this and found a fix? Did you have to go through Apple Support directly to get it resolved? We've already reached out to Apple Support but wanted to check here in case there's a known workaround we're missing. Any help is appreciated!