Hello,
I am trying to enroll in the Apple Developer Program, but the enrollment process consistently fails inside the official Apple Developer app on macOS.
Issue
After signing in successfully and clicking “Continue Your Enrollment”, the app immediately shows:
“Unable to Continue. Contact support at https://developer.apple.com/contact/”
The issue occurs repeatedly for last 4 months and prevents me from completing enrollment entirely.
Environment
- Country: India
- Enrollment Type: Organisation
- Device: MacBook
- macOS Version: macOS 26.4.1
- Apple Developer App: Latest available version
- Apple ID signed in correctly on macOS System Settings
What I Already Tried
- Signed out and signed back into Apple ID
- Reinstalled the Apple Developer app
- Restarted the Mac
- Tried different internet connections
- Verified payment/account region settings
- Attempted enrollment multiple times across different days
The same error continues.
Support Case
I contacted Apple Developer Support multiple times over last 4 months and latest , they asked to provide:
- Screen recording
- Device details
- SEID
- Identification documents
- Apple Account details
- Timestamp of occurrence
All requested information was uploaded and submitted approximately two weeks ago.
Current case reference:
- Case Number: 1...9 <will provide if asked>
Despite providing all requested verification materials and troubleshooting information, Apple Developer Support later responded that my enrollment "could not be completed" and effectively closed the case without providing a clear explanation, actionable resolution, or escalation path.
Business Impact
Our months of works are in stake as this issue is currently blocking:
- Apple Developer Program enrollment
- App Store distribution
- TestFlight testing
- iOS release preparation for my application
Request
Has anyone else faced this exact "Unable to Continue" enrollment error in the Apple Developer app?
If any Apple staff or moderators are reviewing this forum, I would appreciate escalation or guidance on how to move this case forward, since standard support troubleshooting has already been completed.
Thank you.