Enrollment pending for 3 days after payment and passport upload — no response from support (Case ID: 20000116325435)

Hello,

I am trying to enroll in the Apple Developer Program (Individual).

Timeline:

3 days ago: paid €99 (money taken from my bank account)

3 days ago: uploaded my valid international passport (as requested)

Apple confirmed receipt of my passport document

Current status:

My enrollment still shows as "pending" or incomplete

I have received no email confirmation, no status update, no questions from Apple

What I have done:

I contacted Apple Developer Support and received Case ID: 20000116325435

Since then — complete silence for 3 days

My situation:

My app is fully built and ready for the App Store

Every day of delay pushes back my launch

I am using a Russian international passport (valid, not expired)

My questions to the community:

Is anyone else experiencing the same silence after payment and document upload?

How long did you wait for activation?

Does a Russian passport cause additional delays (even though it's a valid international document)?

What finally worked for you — calling support, posting here, or just waiting?

I understand Apple is busy, but 3 days of zero communication after taking my money feels wrong.

Thank you for any advice.

Daria

Enrollment pending for 3 days after payment and passport upload — no response from support (Case ID: 20000116325435)
 
 
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