Payment Marked as "Paid" on April 30 But Not Received After 19 Days

Hi,

My App Store Connect payment was marked as Paid about 19 days ago but still has not arrived in my bank account. I have contacted my bank and they confirmed no incoming transfer on their side. I also contacted Apple Finance Support but have not received any response after 5 days.

There is no Payment Returned alert showing in App Store Connect, and my banking information is correct and unchanged.

Has anyone experienced this before? How long did it take to resolve?

Thanks.

Payment Marked as "Paid" on April 30 But Not Received After 19 Days
 
 
Q