Managed Asset Pack not found by TestFlight reviewer

We have an on-demand asset pack that we download at the start of the app. We first present the user with the download size and the option to download the asset.

The iOS version of our app went through review just fine, but the macOS version (Catalyst) is stuck.

The reviewer reports an error that indicates that even the lookup of the asset pack (assetPack(withID:)) doesn't work. On all our test devices we don't have that issue.

It seems the reviewer is running the app in an environment that is unable to load the asset pack information from TestFlight.

We don't know what to do here. Any help would be appreciated!

Sorry, this is more or less a duplicate of this thread to gain visibility as the original thread was marked as solved.

We also reached out to Apple Developer Support twice now (case IDs 102888358215 and 102895781178) and didn't hear back.

This is really a release-blocking issue for us.

Thanks for looking into this!

Managed Asset Pack not found by TestFlight reviewer
 
 
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