Enrollment under review after I was already approved

My apple enrollment is under review I previously applied for the account and was approved. However I missed the email and tried to apply again and now my account is saying its under review and needs additional documentation. I sent over the documentation and have been waiting for a response. I am very confused as to why this is now happening considering I was already approved. The enrollment ID is AHTMWUCBA3.

Can someone please help me?

Enrollment under review after I was already approved
 
 
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