I have a macOS app which is very niche -- it only has 8 downloads since its release 33 days ago. It's been in beta testing for a long time though and one of my testers told me he wrote a review, and gave a rating, 5 days ago.
I see one rating in App Store Connect, but no review. it seems to have gone missing.
Is this normal?
If so it's a bit alarming: a user might get upset if i don't respond to a review.