Production-down apps stuck in WAITING_FOR_REVIEW — expedited request unacknowledged, escalation path?

Hi all — looking for any escalation path for two production-impacting submissions currently stuck in WAITING_FOR_REVIEW. Both apps' live App Store versions are broken for 100% of users; the submissions contain minimal, scope-limited fixes (no new APIs, entitlements, data collection, or UI). The Android equivalents are already live and verified working.

MeetingMind: AI Note Taker (Apple ID 6757317991) — v6.1.2 / build 49, submission ID f88195d3-6c35-4e6d-a7a9-6f34b44bf0e7. Waiting since 2026-05-24 (3+ days). Bug: outbound phone calls fail to relay audio from the called party to the caller. Fix: ~5 lines in VoipService.swift.

ReadAloudAI: Voice Reader (Apple ID 6757346255) — v7.9.1 / build 38, submission ID 21f4510f-4690-4d15-b559-437f89e037ca. Waiting since 2026-05-26. Bug: backend Cloud Run URLs retired, text-to-speech (core feature) fails for all users on v7.9 and earlier. Fix: configuration-only URL migration to Fly.io.

Already done: expedited review filed via the contact form earlier today (no acknowledgment), email to appreview apple.com, Notes for App Review updated with reproduction + verification steps.

Has anyone had success with another escalation channel in similar situations? Any Apple staff who could take a look would be deeply appreciated.

Production-down apps stuck in WAITING_FOR_REVIEW — expedited request unacknowledged, escalation path?
 
 
Q