Hello guys
I am experiencing a very concerning issue with App Store Connect regarding auto-renewable subscriptions for my Tyira Companion App.
Current situation:
- The app is live
- One subscription was approved
- All remaining subscriptions have been stuck in “In Review” for several weeks.
I have already opened multiple support cases:
- 102865116552
- 102893708354
Unfortunately, I have not received any meaningful response so far.
I already verified:
- pricing configuration,
- screenshots,
- localization,
- tax/banking agreements,
- subscription metadata,
- review information.
Everything appears correctly configured.
At this point the issue seems to be an internally stuck review state.
The problem is now causing ongoing revenue loss because users cannot purchase the subscriptions in production.
How can I escalate this since I'm not getting any responses.