Hello,
I enrolled in the Apple Developer Program on April 8, 2026, and my membership status has remained Pending ever since — now over 55 days. I believe a refund I requested may have accidentally suspended or reset my application, and I urgently need this resolved as my app has already been live on the Google Play Store for over a month.
Timeline of events
Apr 8 — Submitted enrollment via the Apple Developer iOS app and completed the in-app payment (app-price-for-TR).
Shortly after — Discovered that the developer website required a separate online payment. Made a second payment (web-price-for-TR) via the web portal, believing it to be required.
Apr 20 — Concerned about being double-charged, I contacted Apple Support and requested a refund. The lower price (app-price-for-TR) was refunded.
1 June – present — Status remains "Pending." No enrollment confirmation received.
Current situation: I have opened 3 support tickets regarding this issue. One has been responded to; the other two remain unanswered and open. In the meantime, colleagues of mine received their Apple Developer Program approval within a week and published their apps within three weeks. My app has been restricted to Android for over 55 days solely because of this stalled enrollment.
Questions
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Did requesting the refund inadvertently cancel or freeze my enrollment?
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If so, do I need to re-enroll from scratch, or can my existing application be reactivated?
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Is there an escalation path beyond standard support tickets for time-sensitive cases like this?
Any guidance from Apple staff or community members who have faced a similar situation would be greatly appreciated. Thank you.