Hello,
I started my enrollment request for the Apple Developer Program about a week ago. After making the payment and submitting the requested documentation, I have not received any updates since then.
Unfortunately, by mistake, I started a second enrollment request and made another payment. I was confused about the status of my initial payment and thought it had not gone through, which I believed was preventing my enrollment from being completed. However, I later realized that the first payment had been processed successfully, and I had unintentionally submitted a duplicate enrollment request and paid twice.
This second enrollment attempt was submitted five days ago. After providing the required documentation, I again received no further updates.
Three days ago, I also opened a support ticket regarding this issue, but I have not received any response so far.
Could someone please help me understand the status of my enrollment requests and advise how the duplicate payment can be handled?
Kind regards, Pablo.