App: TokPass English (Education category) Bundle ID: com.tokpass.app Apple ID: 6762091232 Case Number: 102871336704
Timeline:
- Version 1.2: Stuck in "Waiting for Review" for 8 days across 5 attempts (May 1-5)
- Version 1.3 submitted: May 13
- Expedited review approved by Developer Support
- Status changed to "In Review" - has now been there for 26 days with no movement
- TestFlight External Review also stuck since May 22
What I've already done:
- Multiple expedited review requests (one approved)
- Multiple Developer Support contacts (phone and email)
- All responses have been generic auto-replies
This is a live app (v1.1 currently available) and the update contains critical bug fixes. Users are affected.
Has anyone seen "In Review" stuck this long, and is there any escalation path beyond standard Developer Support?