Subject: Membership migration stuck in "Processing" for 3+ weeks -- individual-to-org, benefits disabled
Posting here after email support went unanswered, hoping a staff member can review directly.
Details:
- Type: Membership migration from individual to organization
- Organization: Vinculum Ventures, Inc. (Delaware C Corp)
- Enrollment ID: C8T535M6HC
- In processing: 3+ weeks
- D-U-N-S: active, verified against Apple's D-U-N-S Lookup Tool -- legal name (Vinculum Ventures, Inc.), address, and phone match exactly
- Account holder: listed with signing authority on the company record
- Apple ID: 2FA enabled, work email on a custom business domain
Status has remained on "We're processing your membership migration" for over three weeks with membership benefits disabled the entire time -- no App Store Connect access, no follow-up emails, no requests for additional documentation, no explanation. I've also submitted a support request through the Developer contact page with no response.
The disabled benefits are blocking active business commitments. Could an Apple team member please review the migration and advise on what's outstanding? Happy to provide any documentation needed. Thank you.